Introduction

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Lunosa Developments ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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1. Collection of Personal Information

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We collect personal information that is necessary for our business activities. This may include:

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- Contact Information: Name, email address, phone number, and mailing address.
- Financial Information: Payment details when you make a purchase or transaction with us.
- Usage Data: Information on how you use our website, including IP addresses, browser types, and access times.
- Other Information: Any other information you provide to us voluntarily.

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2. Use of Personal Information

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We use your personal information for the following purposes:

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- To provide our services and products to you.
- To communicate with you about your inquiries, requests, or transactions.
- To improve our website, services, and customer experience.
- To send you marketing communications (you can opt-out at any time).
- To comply with legal obligations and protect our legal rights.

 

3. Disclosure of Personal Information

 

We may disclose your personal information:

 

- To our employees, contractors, and service providers who need the information to assist us in operating our business.
- To comply with legal requirements, such as laws, regulations, and court orders.
- To protect our rights, property, or safety, and the rights, property, or safety of others.

 

4. Security of Personal Information

 

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We use a variety of security technologies and procedures to help safeguard your information.

 

5. Access and Correction

 

You have the right to access the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out-of-date. To request access or correction, please contact us using the details provided below.

 

6. Cookies and Tracking Technologies

 

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

 

7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked websites.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon publication.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

 

Lunosa Developments
lunosadevelopments@gmail.com

1300 022 422
 

10. Complaints

 

If you believe we have breached the Australian Privacy Principles, you can make a complaint to us in writing. We will respond to your complaint within a reasonable period and work to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

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This Privacy Policy is designed to comply with Australian privacy laws and provide transparency about how we manage your personal information.